Frequently Asked Questions
Frequently Asked Questions (FAQ'S)
Find answers to the most common questions about our products, ordering process, shipping, and support. We’re here to help you shop with confidence.
1. Are you a manufacturer or a trading company?
We are a direct manufacturer and exporter. All production is handled in-house, allowing full control over quality, customization, and delivery timelines.
2. What products do you manufacture?
Equestrian Tool provides a wide range of premium equestrian products designed for riders, farriers, and professionals. Our main categories include:
- Saddles – High-quality, durable horse saddles for all riding levels.
- Stirrups – Comfortable and reliable stirrups for enhanced riding performance.
- Horse Bits – Safe and precise bits suitable for various training and riding needs.
- Farrier Tools – Professional-grade tools for horseshoeing and hoof care.
- Horse Accessories – Essential accessories including reins, girths, and more.
3. How can I place an order?
Orders are placed through our enquiry-based system. Submit your requirements via the enquiry form, and our team will respond with pricing, MOQ, and production details.
4. Do you accept custom designs?
Yes. We specialize in custom manufacturing. You can share your designs, tech packs, or reference samples. We also support logo printing, embroidery, labels, and packaging customization.
5. What is your minimum order quantity (MOQ)?
MOQ depends on the product type, fabric, and customization level. Exact MOQ will be shared after reviewing your enquiry.
6. Do you provide samples?
Yes. Samples can be developed for quality and fit approval before bulk production. Sample costs and timelines vary by product.
7. What fabrics do you use?
We work with a wide range of fabrics including polyester, cotton, spandex blends, fleece, and performance fabrics. Fabric options can be discussed during enquiry.
8. How long does production take?
Production time depends on order size and complexity. Generally:
Sampling: 7–14 days
Bulk production: 20–35 days after approval
9. Do you ship internationally?
Yes. We provide worldwide export shipping with proper documentation and secure packaging.
How can I contact you for more information?
You can reach us through the Contact Us or Send Enquiry form on our website. Our team will respond promptly.